Electronic communication and customer interface are critical aspects of conducting business in the global marketplace. IOS offers you expertly crafted, customer-focused technology support services to enhance your business communication and provide instant access to resources for effective project management.
IOS Customer Reporting — Proprietary technology, convenient online access.
IOS customer focus revolves around a unique online system for on-demand information about your work in progress. Our customer reporting portal is a fast, convenient, user-friendly technology that puts the latest real-time job status information at your fingertips 24 hours a day, seven days a week — whenever you want it. IOS makes your management tasks easier with this gateway to exchange important data regarding your IOS jobs. Whether you're pushing data to our servers to begin a production job, or pulling collected data for your analysis, management or production needs, IOS gives you an expedient solution. With secure servers, broadband Internet pipelines, and a world of connectivity options, IOS will help you get the job done with reliability and ease.
Convenient electronic communications portalOn-demand management informationCustomer-driven solutionsUpload raw data for IOS jobsDownload reports, A/R statements, documents, etc.
IOS Document Management Services
Using advanced scanning, storage and retrieval systems, IOS provides digital document management and 24/7 secure online customer access. IOS Document Management Services helps companies convert stacks of paper records into electronic files that are convenient, readily accessible and meet necessary legal requirements. Our indexing system allows you to store, sort and retrieve millions of imaged records immediately — right from your very desktop — with an online connection to IOS. Online indexes can be tailored to match your unique applications. Documents can be viewed and printed from your PC, eliminating the labor of filing, storing and photocopying. Security restrictions on viewing and other tasks can be implemented on a user-by-user password basis.
Get fast, online access to all your documentsEliminate misfiled or lost documentsRespond immediately to requests for documentsReduce document storage spaceReduce disaster risksSpecify various levels of document and user security
Document scan/index support
The explosive growth of document scan/index services has created the need for a suitable venue to exchange imaged document archives. With superior bandwidth and connectivity options, our IOS customer reporting portal provides an ideal vehicle for transfer of imaged documents and compressed archives. IOS also offers convenient server-side storage and Internet retrieval of individual documents through customizable ASP solutions.
Imaged documents via InternetDocument archivesServer-side storage and ASP solutions
A world of customer service & support.
IOS offers an array of connectivity choices to give you more flexibility in how and where you exchange your business data. From POTS dial-up and basic Internet connections, to specialized network architecture, including private Internet and VPNs, IOS offers secure connectivity and abundant bandwidth for your electronic data interchange.
IOS data flow and operations are supported internally by a multifaceted international communications network. We employ a variety of technologies, including satellite uplink and microwave relay systems, with built-in redundancy to ensure uninterrupted service. IOS maintains sufficient bandwidth to support a high volume of data transfer, with no adverse impact from peak traffic surges.
IOS supports a spectrum of industry connectivity standards, including Frame Relay, ATM, IP, and SNA. Custom-engineered solutions, including dedicated lines, are available where volume or other operational considerations warrant.
Broad spectrum of connectivity optionsCustomer-focused flexibilityVPN and private Internet supportSolutions for Frame Relay, ATM, IP, and SNACustom-engineered solutions where requiredVariety of encryption technologies