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Security
Data Security Solutions

IOS employs processing controls and stringent security systems to protect your data.

Data security protocols include not only documents and records, but our personnel as well. Our commitment to meeting and exceeding your security requirements makes IOS technology support services an integral part of your total-value solution. Critical data management service features of our security procedures include:
  1. Document log-in: Paper documents received at our processing center are logged in and assigned a production tracking number. Documents are counted and put in production batches, with each assigned a production tracking number.

  2. Daily data backup solutions: IOS performs a two-level backup on all data in our facility. First level data backup is written to a server; second-level data backup is written on a tape cartridge and stored in a secure location under management control.

  3. Comprehensive security and redundancy: We maintain the most stringent standards of data and document security. All database application software files are backed up off-site. Firewalls, data encryption and SSL servers are in place to protect data connections and ensure the secure inbound and outbound transfer of sensitive data. IOS data processing facilities are equipped with on-site, backup power plants to protect data in the event of an interruption in the normal power supply.

  4. Employee screening: IOS employees undergo thorough security and background checks to ensure proper handling of sensitive information. All IOS employees must sign employment agreements, including Confidentiality of Information, Consent to Conduct Background Investigation, Covenant of Non-Solicitation, Acknowledgment of the Drug-Free Workplace, and Agreement to Submit to Drug Testing as company policy dictates.

  5. Industry-specific security standards: IOS complies with a variety of security and confidentiality protocols that apply to specific industries, such as HIPAA requirements for the health care industry. In addition, if you have your own unique security requirements and procedures, our support team will work with your IT staff to engineer a solution tailored to your specifications.
Data Backup Solutions