Data Services Management
These crucial aspects of management and production differentiate Laborgistics
® from the outsourcing model of the past and highlight IOS's core competencies. IOS offers significant competitive advantages in each of these areas:
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World-Class IT — IOS has more than four decades of IT experience in generating tailored problem-solving technologies for our customers.
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Aggressive Cost Controls — Through technological efficiencies, quality controls and management practices that eliminate non-value-added actions, IOS is able to offer highly competitive pricing for superior quality data entry and data capturing services.
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Peak Demand Capacity — Our infrastructure ensures sufficient capacity to accommodate aggressive implementation schedules for new accounts, as well as seasonal and peak demand volume.
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Stringent Security — The most reliable, rigorous security systems are in place to protect data while preserving optimum connectivity. IOS systems are protected by multiple firewalls and feature SSL security and data encryption. Multiple redundancy layers and auxiliary power generators on site ensure integrity and preservation of critical data under the most extenuating circumstances.
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Value Managed Relationships (VMR) — IOS forms a collaborative relationship with our customers by sharing of resources, information and engineering data to integrate operations for a near seamless system.
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Responsiveness and Flexibility — IOS systems and processes are designed and managed to offer maximum flexibility and scalability to meet customer demands with optimized efficiency and controlled cost. Services are fully customized to meet precise processing, auditing and delivery requirements.
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Skilled Labor — IOS has mastered the management of a global workforce, offering clients fully scalable manpower to manage costs and meet ever-changing demands.
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Nearshore and Offshore — IOS conducts operations in Europe, North America and Asia, with the capability to feed data across continents to perform overnight processing and financial reconciliation. Intercontinental facilities provide time zone differentials for overnight processing of financial transactions data.
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Complex Assignments — A superior, skilled workforce and robust technologies give IOS the ability to vigorously serve clients with challenging requirements, such as rapid turnaround times and technically complex processing specifications.
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Specialty Categories — IOS has proven excellence in specialty areas that are highly regulated or require extensive industry and technical knowledge such as document imaging and verification. Check remittance and bank PODs, medical, hospital and dental insurance forms processing, postal address correction, coupon redemption, mailroom and ancillary services are all available through IOS.
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Certified Quality Management Systems — IOS operations are conducted in accordance with internationally recognized standards of quality, including:
- ISO 9001
- USFDA/HACCP
- SAS 70 Level I and II
- Six Sigma principles
- U.S. Department of Defense manufacturing certifications
- Homeland Security programs
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